Technical Support Manager

In the event you wish to be a Technical Support Manager, here’re the fast reactions towards the often-asked inquiries. Which are the major tasks of Technical Support Manager? There’re lots of obligations that Technical Support Manager usually is predicted to achieve, but the most important are the following – to Manage a team of 4-6 technical support specialists providing over-the-phone service to dial-up internet service provider customers., Work with delivery teams and IBM development to troubleshoot critical production exceptions resulting in improve database reliability and increase customer satisfaction., Work with versions in X.12, EDIFACT, TRADACOMS, and RosettaNet (XML)., Advance SAN and NAS analysis/diagnosis. and Work in the implementation of ITIL for service operations..

Exactly what are my first methods to become Technical Support Manager? Like for all professions, the 1st vital thing is schooling. As for Technical Support Manager, there’re fascinating researches in terms of education.

Technical Support Manager Jobs Near Me

iManage
Chicago, IL
 ...more about our return to office plans! Being a Project Manager on our Customer Support team at iManage means… You will join one the heart of our...  ...iM qualified because I ha...
Verizon
Irving, TX
 .... Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here. What you'll be doing... As Technical Support Manager, you will support all strategy driven by th...
Equifax
Saint Louis, MO
As the Technical Product Support Manager at Equifax you will oversee a client-facing technical product support team responsible for resolving Tier 2 level client issues, which is a deeper level of tec...
PowerSchool
Mobile, AL
 ...coordination, quality and output of employees that provide technical support for our award-winning K-12 software systems. This position will...  ...sessions, and annual reviews * Ad...

Technical Support Manager Career Path

Top Careers Before Technical Support Manager

Can I progress up the occupation ladder as being a Technical Support Manager? Odds are, in fact around 12.4, that the initial step of your own occupation step ladder being a Technical Support Manager could be a positon of any Technical Support Specialist. After getting some expertise, you may turn into a Technical Support Engineer with the potential of 9.1. As well as over time you do have a opportunity to be a Technical Support Technician though 6.6 will ever do well to this level.

Top Careers After Technical Support Manager

At times the skilled Technical Support Managers desire to modify their position. Moving up the career path, 12.5% of those work as an Project Manager, 7.3% shift to the Manager work and 6.7% plan to grow to be Systems Administrator.

Technical Support Manager Remote Jobs

In case you are searching for a remote career as a Technical Support Manager, you might be privileged as you have joined the best area. Here you can find fascinating work gives for the Technical Support Manager placement. In case you are thinking about any vacancy, it is possible to reply to it.

Pickering Interfaces
Ashland, MA
 ...signal switching and simulation for use in electronic test and verification.  Based out of the Chelmsford, MA office, the Technical Support Manager (TSM) is responsible for oversite of t...
Sino Biological, Inc.
Philadelphia, PA
 ...Germany. Sino Biological is undergoing a major expansion globally. There are multiple positions available. Job Title: Technical Support Manager Salary range: based on qualifications...
Campbell Soup
Willard, OH
 ...packaging material improvements).  Coordinates technical activities in processing and packaging...  ...with key functional areas, including Managers / Supervisors / Leaders across t...
Cecelia Health
Boston, MA
]] Technical Production Support Manager Are you an experienced technical production support manager who thrives on problem solving? Do you share our passion for enabling positive change within h...

Average Salary for a Technical Support Manager

Average Salary

$102,000

What is the regular salary? The Technical Support Manager in the us generates $102000 per year on average. With regards to on an hourly basis pay out, it’s $49.04. In terms of distinct levels, here we now have these salary levels. If you’re a younger consultant, you’ll earn around 75000% each year of course, if you fit in with ten percent of great-type specialists, you can make 140000%.

The Bottom 10% - $75,000
The Average Salary - $102,000
The Top 10% - $140,000

How much do Technical Support Manager make in different industries?

1. Telecommunication
$107,330
Avg.Salary
2. Health Care
$103,065
Avg.Salary
3. Technology
$102,247
Avg.Salary
4. Manufacturing
$97,134
Avg.Salary
5. Insurance
$84,366
Avg.Salary

Vacancies List From Industries

What are the vacancies for Technical Support Manager? If your Technical Support Manager queries haven’t been profitable, we are here for aid. Under, there are actually a list of openings which include remote and part time careers. Take a look at all recent offers in the marketplace. On this page you will discover each of the Technical Support Manager vacancies from various businesses with all the basic information and facts, abilities demands, functioning circumstances the corporation has and wage rates.

Varonis Systems
Morrisville, NC
 ...organization, yet conventional cybersecurity solutions, by themselves, have failed to protect it. Why join Varonis as a Technical Support Manager? This is an exciting opportunity that foste...
Dimensional Thinking, LLC
Alpharetta, GA
 ...The Enterprise Data and Analytics team is looking for a “Manager Technical Support Engineer”, to join their fast pace / cutting-edge group, to assist in many of the day-to-day tasks critical...
Autodesk
Denver, CO
 ...sessions inonline communities, and publishing technical articles in the Autodesk Knowledge...  ...tohave a great track record for directly managing and developing teams ofCustomerSe...
Ziegler Caterpillar
Altoona, IA
Ziegler CAT currently has an opening for a Technical Support Manager. This person is responsible for managing, directing, and coordinating the efforts of the Technical Support department. This positio...

Which Companies Pay Technical Support Manager The Most?

What agencies provide the highest incomes? In accordance with the government job statistics, at Minerva Bunkering Technical Support Managers create the highest earnings, $133031 to be exact. In addition, such organizations as Bruce Transportation Group and Twilio can also offer you respectable wages like $126213 and $121746 correspondingly.

1. Minerva Bunkering
$123,000 - $143,000
$133,031
Avg.Salary
2. Bruce Transportation Group
$113,000 - $140,000
$126,213
Avg.Salary
3. Twilio
$111,000 - $133,000
$121,746
Avg.Salary
4. MediaMath
$106,000 - $135,000
$120,063
Avg.Salary
5. Singular
$107,000 - $131,000
$118,965
Avg.Salary
6. Follett
$107,000 - $130,000
$118,226
Avg.Salary
7. CDW
$107,000 - $130,000
$118,048
Avg.Salary
8. Zapproved
$109,000 - $125,000
$117,106
Avg.Salary
9. Cohesity
$105,000 - $129,000
$117,017
Avg.Salary
10. Automatic Data Processing
$107,000 - $126,000
$116,999
Avg.Salary
The largest raises come from changing jobs.
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Best States for a Technical Support Manager

With regards to the states, in which carry out the Technical Support Managers may earn a lot more? By far the most successful states for your Technical Support Manager are California, Colorado, Washington, Utah, and Connecticut. The average earnings rates for Technical Support Manager in California with the human population of 39536653 equates to $128220 together with the least expensive rates beginning from $89000 while the top experts receiving just as much as $183000.

1. California
Highest 10% Earn: $183,000
$128,220
Avg.Salary
2. Colorado
Highest 10% Earn: $203,000
$136,091
Avg.Salary
3. Washington
Highest 10% Earn: $163,000
$114,305
Avg.Salary
4. Utah
Highest 10% Earn: $162,000
$110,023
Avg.Salary
5. Connecticut
Highest 10% Earn: $181,000
$120,827
Avg.Salary
6. Nevada
Highest 10% Earn: $149,000
$103,557
Avg.Salary
7. Rhode Island
Highest 10% Earn: $159,000
$107,089
Avg.Salary
8. Michigan
Highest 10% Earn: $157,000
$101,534
Avg.Salary
9. District of Columbia
Highest 10% Earn: $170,000
$109,314
Avg.Salary
10. New Mexico
Highest 10% Earn: $150,000
$100,026
Avg.Salary
11. Oregon
Highest 10% Earn: $151,000
$105,957
Avg.Salary
12. Massachusetts
Highest 10% Earn: $167,000
$112,924
Avg.Salary
13. Idaho
Highest 10% Earn: $159,000
$109,235
Avg.Salary
14. Vermont
Highest 10% Earn: $153,000
$103,422
Avg.Salary
15. New Jersey
Highest 10% Earn: $169,000
$110,682
Avg.Salary
16. Delaware
Highest 10% Earn: $160,000
$103,739
Avg.Salary
17. Oklahoma
Highest 10% Earn: $153,000
$97,984
Avg.Salary
18. Texas
Highest 10% Earn: $151,000
$97,894
Avg.Salary
19. North Carolina
Highest 10% Earn: $153,000
$92,872
Avg.Salary
20. Maine
Highest 10% Earn: $149,000
$101,839
Avg.Salary
21. Minnesota
Highest 10% Earn: $148,000
$97,822
Avg.Salary
22. Missouri
Highest 10% Earn: $146,000
$91,217
Avg.Salary
23. Alaska
Highest 10% Earn: $135,000
$100,854
Avg.Salary
24. Virginia
Highest 10% Earn: $151,000
$95,322
Avg.Salary
25. Nebraska
Highest 10% Earn: $144,000
$91,857
Avg.Salary
26. New York
Highest 10% Earn: $144,000
$94,440
Avg.Salary
27. New Hampshire
Highest 10% Earn: $144,000
$97,828
Avg.Salary
28. South Dakota
Highest 10% Earn: $131,000
$85,703
Avg.Salary
29. Wyoming
Highest 10% Earn: $147,000
$97,050
Avg.Salary
30. Pennsylvania
Highest 10% Earn: $138,000
$89,566
Avg.Salary
31. Louisiana
Highest 10% Earn: $144,000
$90,645
Avg.Salary
32. Mississippi
Highest 10% Earn: $137,000
$84,773
Avg.Salary
33. Arizona
Highest 10% Earn: $139,000
$95,830
Avg.Salary
34. North Dakota
Highest 10% Earn: $124,000
$83,416
Avg.Salary
35. Arkansas
Highest 10% Earn: $127,000
$79,648
Avg.Salary
36. Wisconsin
Highest 10% Earn: $131,000
$85,288
Avg.Salary
37. Illinois
Highest 10% Earn: $130,000
$83,221
Avg.Salary
38. West Virginia
Highest 10% Earn: $137,000
$86,366
Avg.Salary
39. Montana
Highest 10% Earn: $126,000
$85,873
Avg.Salary
40. Georgia
Highest 10% Earn: $142,000
$85,071
Avg.Salary
41. Maryland
Highest 10% Earn: $143,000
$92,056
Avg.Salary
42. South Carolina
Highest 10% Earn: $127,000
$75,499
Avg.Salary
43. Tennessee
Highest 10% Earn: $131,000
$79,974
Avg.Salary
44. Indiana
Highest 10% Earn: $127,000
$79,999
Avg.Salary
45. Alabama
Highest 10% Earn: $129,000
$78,352
Avg.Salary
46. Hawaii
Highest 10% Earn: $114,000
$88,048
Avg.Salary
47. Ohio
Highest 10% Earn: $119,000
$75,885
Avg.Salary
48. Kansas
Highest 10% Earn: $120,000
$76,235
Avg.Salary
49. Kentucky
Highest 10% Earn: $124,000
$76,805
Avg.Salary
50. Iowa
Highest 10% Earn: $121,000
$77,680
Avg.Salary
51. Florida
Highest 10% Earn: $123,000
$71,038
Avg.Salary

How Much Do Technical Support Manager Earn In Different Cities?

And how about places? The greatest wages are granted in San Mateo CA: $130721 annually normally. The other metropolitan areas where Technical Support Managers get the good salary are Seattle WA, Needham MA, Parsippany-Troy Hills NJ and Las Vegas NV wrapping in the chart of top - 5 towns.

1. San Mateo
$108,000 - $158,000
$130,721
Avg.Salary
2. Seattle
$95,000 - $138,000
$114,906
Avg.Salary
3. Needham
$91,000 - $139,000
$113,090
Avg.Salary
4. Parsippany-Troy Hills
$88,000 - $139,000
$111,131
Avg.Salary
5. Las Vegas
$84,000 - $125,000
$103,424
Avg.Salary
6. Detroit
$80,000 - $128,000
$101,815
Avg.Salary
7. Austin
$78,000 - $124,000
$98,867
Avg.Salary
8. Eden Prairie
$77,000 - $122,000
$97,671
Avg.Salary
9. Tulsa
$75,000 - $122,000
$96,313
Avg.Salary
10. Tempe
$78,000 - $117,000
$95,923
Avg.Salary

Technical Support Manager salaries by years of experience

How the experience impacts the income? The salary rate depends upon what experience level you have (access or advanced level). From your information through the Bureau of Effort Figures (BLS). It provides the Federal Payment Review focusing on four main features – expertise, associates, side effect, and environment. Trying to keep this information in your mind, we certainly have determined that the median earnings for that the very least experienced experts is $154664 improving to $87490 for mid-degree of knowledge. Senior citizen-degree employees personnel are paid $78035 the highest range.

Entry Level $78,035
Mid Level $102,000
Senior Level $154,664
Job Type You Want
Full time
Part time
Temporary

Technical Support Manager salary history

How has got the earnings changed with time? Let us go ahead and take 2010 and 2021 many years. In this length of time, the income level has risen by $18044: in 2010, it was $84825 in 2021, it grew to be $102869.

2010 - $84,825
2011 - $87,527
2012 - $89,529
2013 - $90,536
2014 - $92,206
2015 - $93,668
2016 - $94,071
2017 - $96,069
2018 - $98,107
2019 - $99,661
2020 - $101,315
2021 - $102,869

Remote Jobs

In case you are searching for a remote career as a Technical Support Manager, you might be privileged as you have joined the best area. Here you can find fascinating work gives for the Technical Support Manager placement. In case you are thinking about any vacancy, it is possible to reply to it.

Hinge Health, Inc.
Chicago, IL
 ...provide leadership and motivation by establishing clear expectations and coaching the technical support team to achieve Hinge Health’s support goals. The Senior Technical Support Manager is e...
Slice
San Mateo, CA
]]>Job Description: The Senior Manager of Technical Support will manage the technical support group who triage and troubleshoot tickets. The team serves as a liaison between the client facing and tec...
GoGuardian
El Segundo, CA
 ...the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify...  ...within commuting distance. We're currently loo...
NOVA Biomedical GmbH
Waltham, MA
 ...hiring and promoting women, minorities, veterans and individuals with disabilities. Nova Biomedical is hiring an Technical Support Training Manager in Waltham, MA. In this newly created r...

Technical Support Manager salary history

How to write a Technical Support Manager Resume

How has got the earnings changed with time? Let us go ahead and take 2010 and 2021 many years. In this length of time, the income level has risen by $18044: in 2010, it was $84825 in 2021, it grew to be $102869.

Professional Summary (Objective)

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a computer technician can determine their career goals through the career progression.

For example, they could start out with a role such as technical support specialist, progress to a title such as systems administrator and then eventually end up with the title information technology manager.

Skills

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a computer technician can determine their career goals through the career progression.

For example, they could start out with a role such as technical support specialist, progress to a title such as systems administrator and then eventually end up with the title information technology manager.

Customer Service
Procedures
Technical Support
Project Management
Hardware
External Customers
Customer Complaints
Technical Assistance
CRM
Salesforce
Database
Product Development
Troubleshoot
Itil
KPI
PC
Direct Reports
Knowledge Base
Service Level Agreements
Product Support

Part-Time Jobs

We have launched a specific area for individuals who choose a part-time career of the Technical Support Manager. Such as the past segments, it has all information you need about the company, required experience, working situations, and salaries.

Pivotal Commware
Kirkland, WA
 ...element in the 5G ecosystem. 5G leadership is pivotal to the US economy, and 5G is Pivotal™. Pivotal Commware is seeking a Technical Support Manager to build, lead and manage a team of techn...
Nutanix
Durham, NC
 ...Responsible for overseeing a team of engineers in the Global Technical Support organization, who are engaged in providing assistance to...  ...support engineers. Interacting with re...
Nvidia
Santa Clara, CA
 ...projects, identifying and assembling the core support teams, formally kicking off projects...  ...the design-in effort by providing technical collateral/tools.Coordinate and facilit...
Warmboard Inc.
Scotts Valley, CA
 ...products. We provide a level of personalized support to architects, contractors and...  ...industry competitors. This is a senior management position and reports directly to the Dir...

Technical Support Manager Demographics

Gender

Who operates because the Technical Support Manager regarding sex? If we consider the regular gender study, we will see that male are comprising 76.5% in the careers syndication pie. Concerning female, their portion is estimated as 19.1%.

Male 76.5%
Female 19.1%
Unknown 4.4%

Ethnicity

As for the ethnicity, right here, the White dominate with the part of 61.1% accompanied by the Hispanic or Latino (14.7%), Asian (11.2%) and Black or African American (9.4%) ethnicities.

White 61.1%
Hispanic or Latino 14.7%
Asian 11.2%
Black or African American 9.4%
Unknown 3%
American Indian and Alaska Native 0.5%

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